Please take time to read and understand our T&Cs before placing an order. Once your order is placed and a deposit is taken, it will be deemed that the terms are accepted and will apply to your order.
Cakes by Post
- Prices and Description: We have taken care in preparing the content of this website to ensure all of our bakes have been fairly described and photographed accordingly. However, the bakes may have some natural variation. All prices are as stated on the website but we reserve the right at any time to revise the price of goods without notice. It is our responsibility to supply you with goods that meet your consumer rights. If you have any concerns that we have not met our legal obligations please contact us.
- Payment Terms: All transactions by credit or debit card take place through PayPal. For more information please read their terms and conditions to see how they conduct credit card transactions.
- Delivery Information: Please click here for all Delivery Information
- Cancellations: Please call us as soon as possible after placing your order on 07809 726607 and we can see what we can do. Once your order has been baked we cannot offer a refund.
- Complaints: We take great care to ensure that all of our bakes are sent out beautifully packaged and looking delicious. In the unlikely event that you are not satisfied, please contact us straight away and we will do our best to resolve the issue. We may ask you to return them back to us, but please do so within three days of receipt, so that we can understand the problem. We get very few complaints, but when we do, we take them seriously.
- Cookies: Cookies may be used by us to provide you with a personalised browsing experience. A cookie is a small piece of information that a website can send to your browser which may then store it on your system. Cookies do not contain confidential information such as your address, telephone number or credit card details. We do not exchange cookies with any third party websites. However, If you wish, you can usually adjust your browser so that your computer does not accept cookies.
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