Terms & Conditions

  • Prices and Descriptions

We have taken care in preparing the content of this website to ensure all of our bakes have been fairly described and photographed accordingly. However, the bakes may have some natural variation.

All prices are as stated on the website but we reserve the right at any time to revise the price of goods without notice.

It is our responsibility to supply you with goods that meet your consumer rights. If you have any concerns that we have not met our legal obligations please contact us.

 

  • Payment Terms

All transactions by credit or debit card take place through PayPal. For more information please read their terms and conditions to see how they conduct credit card transactions.

 

  • Delivery Information

Please click here for all Delivery Information

 

  • Cancellations

Please call us as soon as possible after placing your order on 07399 537 051 and we can see what we can do. Once your order has been baked we cannot offer a refund.

 

  • Complaints

We take great care to ensure that all of our bakes are sent out beautifully packaged and looking delicious. In the unlikely event that you are not satisfied, please contact us straight away and we will do our best to resolve the issue. We may ask you to return them back to us, but please do so within three days of receipt, so that we can understand the problem. We get very few complaints, but when we do, we take them seriously.

 

  • Privacy Policy

At Bowl and Whisk we take privacy seriously. We use customer data so that we can carry out our services to the highest possible standard. From time to time we also use the information we have gathered to keep our customers up-to-date with our latest products and offers. If you wish to opt out of any marketing communications please let us know using the contact details on this website. We do not share any information we collect from customers with any third parties. Details entered on this site during the payment process will not be stored or retained by Bowl and Whisk and will not be forwarded on or sold to third parties. All payments are processed in accordance with the law.

 

  • Cookies

Cookies may be used by us to provide you with a personalised browsing experience. A cookie is a small piece of information that a website can send to your browser which may then store it on your system. Cookies do not contain confidential information such as your address, telephone number or credit card details. We do not exchange cookies with any third party websites. However, If you wish, you can usually adjust your browser so that your computer does not accept cookies.